Frequently Asked Questions
Here, you’ll find answers to some of the most common questions we receive about our rubbish removal services. We understand you might have several queries and we’ve endeavored to address them succinctly below. If your question isn’t here, please feel free to reach out to us directly.
How do I book an appointment for rubbish removal?
You can book an appointment with us either by filling out our online form or by calling us directly.
What types of services do you offer?
We offer a range of services including household rubbish removal, commercial rubbish removal, green waste removals, builders rubbish and real estate rubbish cleanup.
Are there any limits to the amount of rubbish I can have removed?
No, there is no limit to the amount of rubbish we can remove from your site.
Do I need to be present on the day of the job?
While it’s not necessary for you to be present during the job, we might require access or additional information from you.
Is your company insured?
Absolutely! We are fully insured for your peace of mind.
Are you licensed?
Yes, we are a licensed waste disposal operation in Melbourne.
What is your pricing structure for rubbish removal services?
Our pricing structure varies according to the volume and type of waste to be removed. Prices start from just $220.
Do you provide a free on-site assessment before providing a quote?
Yes! We offer free on-site assessments buy only for large commercial projects.
Can I book same-day rubbish removal services?
Yes! We do offer same-day service based on our availability and task at hand.
Are there any items or materials that you do not accept?
We accept most types of waste but do not handle hazardous materials such as asbestos or chemicals due to safety reasons,
Can you provide references or testimonials from previous customers?
Almost all our previous customers have been extremely satisfied with our services – feel free to read their testimonials on our website!
What measures do you take to ensure the safety of your workers? (PPE etc)
In addition to providing essential Personal Protective Equipment (PPE) (goggles, mask, gloves) for all staff members, they’re trained in proper lifting techniques and undergo regular safety updates.
Do you offer additional services such as site cleanup or junk hauling?
Yes, we do offer additional services such as site cleanups and junk hauling.
Do I need to prepare?
You don’t really need to do any extra preparation; our team can handle it all.
What is your cancellation or rescheduling policy for appointments?
We ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.
How do I know that my rubbish will be disposed of responsibly?
We follow local regulations and guidelines to ensure responsible waste disposal either in recycling facilities, green waste sites or approved landfills.
Do I need to provide plastic bags or containers for the rubbish?
No, we bring along all necessary equipment and bags needed for rubbish removals.
Do you recycle any items in my rubbish?
Yes, we recycle wherever possible to minimize the ecological impact of waste disposal toward a greener Melbourne!
Are your staff trained and experienced?
Indeed! Our staff members are trained professionals with vast experience in the garbage collection industry.
Are there any extra charges I should be aware of?
There’ll be no hidden charges on top of the quote provided – however certain heavy materials might warrant an additional cost considering safe disposal expenses involved!
Does your business contract with any other waste removal companies?
No, all our operations are carried out by our internal crew without any third-party involvement.
Do you offer skip bin hire as well?
Yes, apart from just pickup service we also provide skip bin hire on request.
What sort of payment methods do you accept?
We accept most common payment methods: cash, credit card and bank transfer etc.
What areas do you service?
We cover almost all suburbs within Melbourne– kindly connect with us for specifics!
Do you offer any discounts/special offers?
From time to time we run special offers which will be announced on our website and social media platforms like Facebook and Google.
What hours do you work during the week?
Our standard working hours are Monday – Friday: 8am to 6pm. Saturday: 9am to 5pm. We’re closed on Sundays.
Do you offer after hours emergency services?
We do offer emergency services outside normal working hours depending upon the nature of the situation – best to get in touch directly for such inquiries.
Didn’t Find Your Question?
Thank you for perusing our FAQs! We hope that this gives you a deeper understanding of how ABC Rubbish Removal Melbourne operates.
If there are any further queries or specific details not covered here, please don’t hesitate in contacting us. After all, we’re here for you!